Product Support Manager
JIMAC INC.
- Quezon City, Philippines, 40 Quezon Avenue, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-01-28T16:15:04.449940+00:00Job closed.
Job Description
• Ensures System Engineers and SQA efficiently and effectively fulfill client service requests to install, maintain, or fix end-user devices, peripherals, software, or applications.
• Ensure security of data, network access and backup systems
• Identify problematic areas and implement strategic solutions in time
• Managing information technology and computer systems
•Participates in product review meetings
•Handle escalated issues to ensure they are resolved or worked to the customer’s satisfaction
Minimum Qualifications
- With at least 5 years working experience in the related field
- Strong leadership and decision making skills
- Excellent organizational skills
- Excellent analytical and problem-solving skills
- Great IT skills (e.g. troubleshooting, networking, helpdesk support)
- Proven working experience as an IT manager or relevant experience
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration, and network installation
- Ability to manage personnel
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 40 Quezon Avenue , Quezon City, Metro Manila, Philippines
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About JIMAC INC.
JIMAC Incorporated is a proud Filipino software company dedicated to providing affordable, fully integrated, industry-specific business management solutions nationwide. Our objective focuses on equipping our clients with the tools they need to optimize sales, inventory, and labor productivity through a user-friendly Point-of-Sale solution.
Vision
To be pre-eminent provider of integrated selling tool for myriad of industry to facilitate information sharing between retailers, suppliers and consumers.
Mission
To provide our clients the best possible, affordable and fully integrated POS management solution with efficient customer care services.