Training Supervisor

JC Worldwide Franchise Inc.

  • Makati, Philippines
    2021 Edison St., Brgy. San Isidro, Makati City, Makati, Metro Manila, Philippines
    Metro Manila
  • 25,000.00 - 30,000.00 PHP / monthPHP25,000.0030,000.0025,000.00MONTH
  • Full time
Posted 2 months ago and deadline of application is on 29 Jul
Recruiter was hiring 7 hours ago

Training Supervisor

JC Worldwide Franchise Inc.

Job Description

  1. Lead and supervise all aspects of the Training team and Programs.

  2. Provides training and information on the business policies and procedure
  3. Assist in training, assigning and directing work, appraising performance, disciplining employees, addressing complaints and resolving problems
  4. Participates and contributes in the Training needs which are assigned by the Franchise Relations Manager
  5. Creates training materials based on the training design which includes Franchise Manual Guides, Presentation Slides, and supplementary materials for all types of Training Program
  6. Facilitates Train-the Trainer Sessions regarding content and curriculum on the assigned Training Program
  7. Mentors and guides all personnel on all customer satisfaction
  8. Provides weekly and monthly reports to the Department Head regarding Training Performance Analysis, Projects and Results
  9. Identify and assess future and current training needs
  10. To act as professional contact with client for contractual matters
  11. Develop and implement procedure and administration in compliance with company policy
  12. Maintain contractual records and documentation such as customer information sheets
  13. Ensure that all contracts are updated, signed, notarized and delivered to the client in a timely manner
  14. Organize facilities and manage all events details and conduct pre-and-post event evaluations and report on outcomes
  15. Research market, identify event opportunities and generate interest

Minimum Qualifications

  • Bachelor’s/College Degree, Marketing Management, Mass Communication, Food Services Management, Business Studies/Administration, or equivalent

  • Proficient in Microsoft (MS Word Excel, PPT.) Excellent communication skills, both oral and written, including the ability to prepare reports, proposals and procedure

  • Tactful and discrete when dealing with people and confidential information

  • Ability to work with various departments and foster teamwork

  • Can handle many projects/assignments at the same time

Perks and Benefits

  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts
  • Transportation Allowances Transportation Allowances

Required Skills

  • Relationship Management
  • Customer Service
  • Critical Thinking
  • Leadership skills

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
2021 Edison St., Brgy. San Isidro, Makati City
Retail Industry
1 opening

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About JC Worldwide Franchise Inc.

Founded in 2006, JC Worldwide Franchise Inc. was the brainchild of two young entrepreneurs Jonathan So and Carlito Macadangdang Jr. The two childhood friends recognized the market potential of food franchising and explored into its many aspects. Thus, what started out as an idea to franchise came the realization that establishing their own franchising company was the more viable path to take. JC Worldwide Franchise Inc. first launched its first brand of food stall Jo's Waffle House, which serves shakes and waffles with a variety of fillings, in May of the same year. With the surprising growth of their pet brand, they launched several new brands after only three months, including: Red Ninja Dimsum - which presents a variety of dimsum meals & siopao Chow-warma - which dishes out authentic Persian shawarma Burger Factory - which offers buy one take one burgers & powdered shakes. JC Noodle House - which offers hongkong fried noodle. To date, all the brands combined have produced close to 80 franchises nationwide. JC Worldwide is now developing new brands that will soon be introduced to the market. In addition to that, JC Worldwide has been getting recognition from different market sectors. Both Jonathan So and Carlito Macadangdang Jr. have appeared in acclaimed TV programs such as Magandang Umaga Bayan and Pangkabuhayang Swak na Swak, The Filipino Channel (TFC) and was featured in noted news weekly The Philippine Free Press and noted business magazine Entrepreneur Jan-Feb 2008 issue.