JC Worldwide Franchise Inc.
JC Worldwide Franchise Inc.

Franchise Relations Officer (FRO)  

JC Worldwide Franchise Inc.

 
  • San Juan, Philippines
    3, Keyland Plaza 228 Ortigas Ave., Greenhills, San Juan, Metro Manila, Philippines
    San Juan
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2019-04-17T16:00:00+00:00
Job closed.

Job Description

The Franchise Relations Officer (FRO) Local primarily focuses on our local franchise owners and potential customers. With the continuing growth of our distributors and customers, FRO local will be the face of the organization in valuing our customers and distributors locally. Her support will not limit to local renewals and license enforcement, but to ensure overall success of the franchisees while maintaining the company guidelines and cooperation in company’s objectives.

DUTIES & RESPONSIBILITIES

  • Leads and manages business relationships with local franchise owners and potential owners.
  • Develops and improves upon existing systems and processes within the applicable business model.
  • Develops and maintains business development systems as well as operational monitoring and training systems.
  • Develops and implements policies related to operational performance and consistency optimization.
  • Works with branding and marketing people to enhance brand awareness and increase marketability of units.
  • Book flights / hotels for local events and trainings.
  • Prepares the system for newly opened Business Centers (BC).
  • Prepares all the posters and product displays for approval.
  • Process subsidy request of BCO and TCO.
  • Provides assistance to distributors for product shipment locally.

Minimum Qualifications

EDUCATION / KNOWLEDGE

  • Candidate must possess at least a Bachelor’s / College Degree in Business Studies / Administration or its equivalent.

SKILLS

  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • Ability to multitask.
  • Excellent communication skills both oral and written, including the ability to prepare reports, proposals and procedures.
  • Tactful and discrete when dealing with people and confidential information.
  • Good stress and time management.
  • Ability to work with various departments and foster teamwork.
  • Ability to work independently with minimal supervision.

WORK EXPERIENCE

  • At least one (1) year of work experience in Customer Relations or any related position is required for this position.

PERSONAL ATTRIBUTES

  • Maintain standards of conduct as well as highly confidential nature of work.
  • Demonstrate resourcefulness and initiative in dealing with daily assumptions.
  • Possess strong customer service orientation.
  • Flexible and organized.
  • Demonstrate sound work ethics.

WORKING CONDITIONS

Work Area(s):

Office Area

Environmental conditions:

  • Will have to serve a number of people and projects at one time.
  • Will have to deal the existing BCO / TCO / Multiple Account Holder’s concerns and requests
  • May find the environment to be busy and noisy.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Keyland Plaza 228 Ortigas Ave., Greenhills
Industry
Retail Industry
Vacancy
2 openings
Website
http://jcworldwidefranchiseinc.com/jcww

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About JC Worldwide Franchise Inc.

Founded in 2006, JC Worldwide Franchise Inc. was the brainchild of two young entrepreneurs Jonathan So and Carlito Macadangdang Jr. The two childhood friends recognized the market potential of food franchising and explored into its many aspects. Thus, what started out as an idea to franchise came the realization that establishing their own franchising company was the more viable path to take. JC Worldwide Franchise Inc. first launched its first brand of food stall Jo's Waffle House, which serves shakes and waffles with a variety of fillings, in May of the same year. With the surprising growth of their pet brand, they launched several new brands after only three months, including: Red Ninja Dimsum - which presents a variety of dimsum meals & siopao Chow-warma - which dishes out authentic Persian shawarma Burger Factory - which offers buy one take one burgers & powdered shakes. JC Noodle House - which offers hongkong fried noodle. To date, all the brands combined have produced close to 80 franchises nationwide. JC Worldwide is now developing new brands that will soon be introduced to the market. In addition to that, JC Worldwide has been getting recognition from different market sectors. Both Jonathan So and Carlito Macadangdang Jr. have appeared in acclaimed TV programs such as Magandang Umaga Bayan and Pangkabuhayang Swak na Swak, The Filipino Channel (TFC) and was featured in noted news weekly The Philippine Free Press and noted business magazine Entrepreneur Jan-Feb 2008 issue.

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