- Establish and maintain high level of customer satisfaction in all sales transactions.
- Consistently meets or exceed weekly and monthly sales activity goals.
- Close prospective clients using working knowledge.
- Identify opportunities to up-sell and refer the service.
- Handle inquiries with regard to product, pricing order expediting, customer relations and complaints.
- Handle all incoming phone calls with courtest and professionalism.
- Ability to multi-task and to solve customer problems, take orders and answer inquiries while completing other assigned tasks.
- Responsible for handling and resolving customer inquiries accurately and timely.
- Acquire product line knowledge.
- Has at least 6-months of BPO experience;
- Experience as sales representative, B2B or B2C is a plus;
- Customer service oriented;
- Hava excellent skills in selling;
- Very good English communication skills;
- Flexible with schedule;
- Amenable to work in Ortigas.
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About iStaff Solutions
At iStaff, it is our business to make your business work as efficiently and effectively as possible.
We are an offshore solutions provider that not only supplies you with the highly qualified professionals you need to get your projects going, but also supports you throughout the duration of the partnership. From short-term project-based engagements to full-term staff leasing services, we are fully capable of helping you bring your plans out of the drawing board and making them convert for you as soon as possible
Our experienced and highly skilled professionals include SEO Specialists, Programmers, Web Designers, Writers, Link Builders, Virtual Assistants and Support Staff among many others—all available for significantly lower costs than their local counterparts. Our packages are specially developed to be simple and responsive to your needs. We also have sharp, experienced managers who will closely supervise your staff and see to it that they provide you with deliverables on time and under preset parameters.
We’ll take care of your business like it’s our own and provide your staff with only the best tools, equipment and support to ensure that your expectations are consistently met. Aside from lower operational costs, you can also enjoy the advantages of enhanced efficiency, greater productivity and overall better results when you choose to work with iStaff. We are located in the Philippines, in the heart of a booming outsourcing industry where the rich talent pool is currently harnessed by small, medium and multinational businesses from the US, Europe and other parts of the globe.
It’s time to break your shackles and reach for new milestones in your business. Allow us to help you by working with iStaff today.