Operations Assistant

iStaff Solutions Inc.

  • Pasig, Philippines
    Unit 1808 Prestige Tower Ortigas Center, Pasig, National Capital Region (Metro Manila), Philippines
    National Capital Region (Metro Manila)
  • Full time
Recruiter was hiring 2 days ago

Job Description


We're looking for someone with a can-do attitude. Someone teachable, has initiative. Operations Assistants are delegated changing responsibilities, and are expected to deliver results as prescribed by clients and supervisors.

The Operations Assistant coordinates with managers, supervisors, and staff, to ensure efficient operations. Candidates should be able to perform a variety of tasks, including technical, business, and creative writing; content moderation, customer support, research, and reports.

  • Reports directly to the Operations Supervisor
  • Possesses leadership qualities, experience in leading teams a plus
  • Meets account requirements and KPIs
  • Augments accounts as needed (fills in for role vacancies caused by absences or attrition)
  • Assists in facilitating / coordinating day-to-day operations
  • Handles the variety of tasks efficiently, across accounts and departments
  • Adapts to updates in process and tasks
  • Able to take on related duties, as assigned by the Operations Supervisor
  • Effectively communicates with management, employees, and clients
  • Meets task deadlines
  • Prepares daily end-of-day reports
  • Anticipates and escalates problems / issues that can affect operations
  • Adheres to company policies and regulations
  • Experience in content writing, news writing and broadcasting is a plus

Minimum Qualifications

  • Bachelor's Degree (any field)
  • Works well with teams, across accounts and departments
  • 55WPM typing speed, at 95% accuracy
  • Excellent communication skills; communicates well in verbal and written English
  • Strong analytical and problem-solving skills
  • Good knowledge of MS Office; can manage databases
  • Effective business writing
  • Flexible with changing schedules, tasks, and priorities
  • Efficient time management; self-motivated; has initiative

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Free Lunch or Snacks Free Lunch or Snacks

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Writing and Content
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Unit 1808 Prestige Tower Ortigas Center
Business Process Outsourcing
5 openings

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About iStaff Solutions Inc.

iStaff Solutions Inc. iStaff.ph is a growing BPO company with clients coming mainly from the US and Europe. We are engaged in the business of providing clients with highly competent and reliable professionals with skills in programming, Web design and development, graphic design, writing, SEO, customer service and others to assist them in effectively running their online or Web-based businesses in various capacities. iStaff.ph is always on the search for those highly driven and highly skilled professionals who can become part of our growing talent pool. We are looking out for dedicated and dependable individuals with the right skills and work ethic, able to accomplish tasks and projects even when faced with tight schedules. We are also looking out for the right people who are highly motivated to develop and acquire new skills for career advancement. Are you one of them?
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