Accounts Payable Support Specialist (US citizen)
Company Confidential
- Taguig, Philippines1701 & 1704 Panorama Tower, Taguig, NCR, PhilippinesTaguigNCRPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Responsible for providing process support to various stakeholders, specifically, the client, its vendors and customers, and the production team. The support requires voice and email communication with the stakeholders, monitors the end-to-end finance or accounting process, handling of second level client escalation, communicating with the client the cause and the appropriate action plan to be taken.
- Attends to process inquiries from the production team and provides guidance on the action or approach to take.
- Ensures compliance on mailbox handling within the prescribed turnaround time.
- Manages all the queries in the workflow (Archimedes) which includes but not limited to monitoring of aging, processing or urgent transactions, reviewing and validating the reasonableness of pending items in the queue.
- Performs the role of the Process Associate as applicable.
- Reviews daily handoff checklist from the team and takes necessary action.
- Participates in the Weekly Productivity and Quality Meetings with the production team and provides updates, discusses concerns and lessons learned including possible opportunities for improvements.
- Documents and shares best practices across the accounts handled.
Minimum Qualifications
- Graduate of any Accounting or Business related course;
- Preferably with 1 to 2 years of AP/AR experience is a plus;
- Strong analytical and planning skills;
- Good Communication Skills;
- Excellent problem-solving skills;
- Willing to work on a night shift;
- Must be a US citizen
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 34th Avenue Corner Lane A BGC Taguig
- Industry
- BPO
- Vacancy
- 1 opening
About Company Confidential
This company is a leader in finance outsourcing, accounting outsourcing and human resources outsourcing, offering 99.97% accuracy and up to 68% savings to companies around the globe. We deliver customized solutions for transactional activities with our accounts payable outsourcing, accounts receivable outsourcing and payroll outsourcing services, plus general accounting outsourcing and financial statement preparation to create a complete finance and accounting solution.
By reengineering client business processes to take advantage of best practices and SAS70 Type II and SSAE 16-certified standards, we help our clients achieve greater efficiency and flexibility, and improve process quality and real-time access to vital financial information for more informed decision making. Our proprietary, web-based Archimedes system integrates with, sits on top of and leverages clients’ existing accounting and other systems to automate their financial and human resources processes. Our software ensures clients’ business rules are followed consistently and accurately, and lets clients review and approve transactions from any web-enabled device.
The company's clients range in size from mid-sized to multi-billion dollar public and private companies in industries that include restaurants and hospitality, real estate and property management, manufacturing and distribution, telecommunications, utilities, energy, financial services, professional services and others.