Customer Service Representative
Intevalue Services Inc
- Makati, Philippines, , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-02-27T16:00:00+00:00Job closed.
Job Description
- Handling all inbound calls/chat/emails pertaining to customer general inquiries
- Resolve customer complaints via phone, email, mail, or social media
- Provide service or product information, solutions and relevant details to customers
- Provide professional and clear answers to customer's requests
- Maintain customer records by updating account information
- Provide accurate information related to customer accounts
- Work in a team to achieve the required KPI elements and SLA
- Any other duties assigned by the team leader
Minimum Qualifications
- Minimum of 6 months working experience
- Fluent in English is a must
- Good written and verbal communication skills
- Strong analytical and planning skills
- Excellent problem-solving skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Makati, Metro Manila, Philippines
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About Intevalue Services Inc
Intevalue Services Inc., established on the year of 2008, is an overall service provider registered in the PEZA and has an office at the business district of Metro Manila. Employees come from different regions of China, Hong Kong, Taiwan, Macau, Malaysia etc.
The company offers professional management services, such as call center services, marketing promotion services, maintenance services, as well as integrated solutions to its clients.
Intevalue Services Inc. has already set up branches in Hong Kong, Macau, Philippines, United Arab Emirates and the United Kingdom, and has established long term partnerships with clients from these countries.