Aspire Lifestyle Conceirge

International SOS (Phils.) Inc.

  • Pasig, Philippines
    12th, 12th, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 2 months ago and deadline of application is on 8 Feb
Recruiter was hiring a month ago

Aspire Lifestyle Conceirge

International SOS (Phils.) Inc.

Job Description

  • This position is accountable for assuring the 24 hours delivery of the whole range of Concierge & Customer Care Services and will be the first point of contact for the customers, service providers and colleagues from other Concierge Centers.
  • Handles customer requests on behalf of our clients, via phone, email, and/or chat.
  • Researches and fulfills requests from customers globally in areas including dining, entertainment, travel, sports & recreation including golf, shopping, and unusual requests.
  • Provide services as per contractual scope of services and be able to say “no” positively.
  • Applies high-quality customer service guidelines when fulfilling customer requests.
  • Work with team and resources such as suppliers and accredited providers to provide a customer with requested service
  • Uses web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information;

Minimum Qualifications

Required Qualifications:

  • Must be a graduate of any four-year course.
  • Fresh graduate or at least 1 year of work experience in luxury travel/tourism, hospitality, retail, hotel/ guest services is encouraged to apply.
  • Keen interest in worldwide lifestyle (shopping, sports, culture, travel etc) can be an edge
  • Enjoys helping people and solving problems.
  • Excellent written and oral English Language
  • Candidates must be willing to work on shifting schedule.
  • Candidates must be willing to work in Ortigas Center, Pasig City.
  • Can start ASAP.

Perks and Benefits

  • Life Insurance Life Insurance
  • Performance Bonus Performance Bonus

Required Skills

  • Telephone Skills
  • Sales and Marketing Knowledge
  • Research
  • Customer Service
  • Events Management
  • Communication Skills

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
12th, Pasig, Metro Manila, Philippines
Health and Medical
6 openings

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About International SOS (Phils.) Inc.

International SOS (HYPERLINK "" is the world's leading medical and travel security risk services company. We care for clients across the globe, from more than 700 locations in 89 countries. Our expertise is unique: approximately 11,000 employees are led by 1,200 doctors and 200 security specialists. Teams work night and day to protect our members. We have pioneered a range of preventative programmes and offer an unparalleled response to emergencies or routine care when abroad. We are passionate about helping clients put ‘Duty of Care’ into practice. With us multinational corporate clients, governments and NGOs can mitigate risks for their people working remotely or travelling overseas.
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