Technical Engineer | Cebu

International Micro Village, Inc.

  • Cebu City, Philippines
    Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
  • 15,000.00 - 17,000.00 PHP / monthPHP15,000.0017,000.0015,000.00MONTH
  • Full time
Posted 3 days ago and deadline of application is on 18 Oct
Recruiter was hiring 3 days ago

Technical Engineer | Cebu

International Micro Village, Inc.

Job Description

  • Must commit oneself to continuous learning to become expert to all assigned products;
  • Accept service or support calls from internal and external customers;
  • Conduct Product training to the clients;
  • Conduct POC presentation to prospective clients;
  • Report directly to the TSC Manager regarding problems and issues affecting the work or responsibilities assigned;
  • Responsible for providing solution for in-house technical concerns;
  • Monitor all items brought in for repair until it is returned to the customer and ensure that the targeted repair turn-around time is achieved;
  • Testing RMA units;
  • Update the customer on the status of each item brought it for repair on the specified dates;
  • Coordinate with the Internal RMA Coordinator and/or the suppliers for RMA items and ensure that they are replaced according to the set timetable;
  • Submit any reports;
  • May Conduct Joint Sales Call/Visit to potential clients;
  • Maybe Responsible for canvassing the prices of the needed spare parts; and
  • Other responsibilities that may be assigned by the TSC Manager.

Minimum Qualifications

  • Graduate of any Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent;
  • Good interpersonal and customer relation skills;
  • Strong written and verbal communication skills;
  • Strong Business Acumen, focused and results-oriented;
  • Strong Presentation Skills, a winning attitude, and strong work ethic;
  • Excellent Teamwork skills, Creative, pro-active, resourceful, self-motivated and independent; and
  • Must Uphold CORE values of IMVI (Teamwork, Integrity, Customer Focus and Excellence).

Urgent!

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Architecture and Engineering
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
Cebu City, Central Visayas, Philippines
Industry
IT and Software
Vacancy
1 opening
Website
http://www.imvphil.com

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About International Micro Village, Inc.

International Micro Village, Inc. (IMVI), established the year 1997, is the country's leading distributor of the latest data communication and information access equipment to the growing Philippine Information Technology market. The company’s main philosophy is to provide professional and qualified customer support services anytime, anywhere. It is committed to focus and develop complete solutions for computer telecommunications using the latest available technology in the market. Serving the local market for 20 years now, IMVI is able to build a wide base of dealers that span throughout the whole nation. In Metro Manila, our dealers comprise of corporate account dealers and showroom resellers that cater to mostly end-user, especially to surfers and Internet enthusiast.
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