Customer Support Associate

Inteluck Corporation

  • Makati, Philippines
    18th, Unit 1604 Antel Corporate Center, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Posted 4 months ago and deadline of application is on 13 Jun
Recruiter was hiring 7 days ago

Customer Support Associate

Inteluck Corporation

Job Description

A Customer Support Associate assists customers with inquiries related to a company’s products and services. Customer Service Associates maintain adequate company and product knowledge to provide proficient service. The most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely.

Minimum Qualifications

  • Candidate must possess at least Bachelor's/College Degree in any field.
  • At least 2 years of working experience in related field is required for this position
  • Excellent verbal and written communication skills
  • The ability to maintain calm under pressure
  • Excellent phone etiquette.
  • Strong people skills.

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
18th, Unit 1802-1803 Antel Corporate Center, Makati, Metro Manila, Philippines
Industry
Internet
Vacancy
1 opening
Website
https://www.inteluck.com

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About Inteluck Corporation

Inteluck provides technology-fueled third-party logistics (3PL) services across South East Asia. We provide shippers in the fields of trucking, distribution, freight forwarding, contract logistics and customised supply chain services. We help truckers obtain additional deliveries, identify backhaul matches and optimize underutilized assets. Inteluck Tracking Platform provides Real-time vehicle location monitoring, engine status, driver behavior, temperature control, fuel consumption and other multiple dimensions data analysis, help customers easily manage fleet, control cost, reduce risk and improve efficiency. Based on our TMS and IoT platform, Inteluck compile and analyse every delivery information, fleet, and other multiple dimensions data to minimum logistics cost, improve efficiency and reduce waste of resources. Headquarter in Singapore, Inteluck central market now is in the Philippines, and we are also expanding to Thailand, Indonesia, Vietnam, Cambodia and other SEA countries.
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