Manager Continuous Improvement
Infomedia Nusantara
- South Jakarta, IndonesiaJalan RS Fatmawati No. 77 - 81, Jakarta Selatan, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Build Best Practices SERVICES MANAGEMENT
- Build Standard Metric for Quality Measurement and Quality Certification Plan for SHAREDVIS Operation
- Design Best Practice Process & SLA SHAREDVIS operation
- Continuous Improvement Model for guiding SHAREDVIS to achieve target capability maturity level (CMMI).
Minimum Qualifications
- Max 35 yo
- Top 10 Universities majoring Engineering Industrial, Statistic, Management and relevant
- Have skill in Services Operation Management, Operation Strategy, Operation Design, SLA, Continuous Improvement, Lean Six Sigma, Quality Management, PDCI
- Self Learner, Independent in work, complete in executing assignment
- Good coordination ability with other work units, Diligent
- Understanding the service implementation cycle (Discover, Design, Build / Setup, Managed Operation)
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jalan RS Fatmawati No. 77 - 81, Jakarta Selatan, South Jakarta, Jakarta, Indonesia
About Infomedia Nusantara
PT. Infomedia Nusantara as a subsidiary of PT. Telkom Indonesia, Tbk. is a company engaged in the field of Business Process Management, covering CRM (Customer Relationship Management / Contact Center), Business Process Management, ITO (IT Outsourcing) and KPO (Knowledge Process Outsourcing). Currently Infomedia is a Leading Company in the Call Center Industry.