Infomedia Nusantara
Infomedia Nusantara

Manager Continuous Improvement  

Infomedia Nusantara

 
  • South Jakarta, Indonesia
    Jalan RS Fatmawati No. 77 - 81, Jakarta Selatan, South Jakarta, Jakarta, Indonesia
    South Jakarta
    Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 7 years ago

2017-07-17T17:00:00+00:00
Job closed.

Job Description

  • Build Best Practices SERVICES MANAGEMENT
  • Build Standard Metric for Quality Measurement and Quality Certification Plan for SHAREDVIS Operation
  • Design Best Practice Process & SLA SHAREDVIS operation
  • Continuous Improvement Model for guiding SHAREDVIS to achieve target capability maturity level (CMMI).

Minimum Qualifications

  • Max 35 yo
  • Top 10 Universities majoring Engineering Industrial, Statistic, Management and relevant
  • Have skill in Services Operation Management, Operation Strategy, Operation Design, SLA, Continuous Improvement, Lean Six Sigma, Quality Management, PDCI
  • Self Learner, Independent in work, complete in executing assignment
  • Good coordination ability with other work units, Diligent
  • Understanding the service implementation cycle (Discover, Design, Build / Setup, Managed Operation)

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Jalan RS Fatmawati No. 77 - 81, Jakarta Selatan, South Jakarta, Jakarta, Indonesia
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://career.infomedia.co.id

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About Infomedia Nusantara

PT. Infomedia Nusantara as a subsidiary of PT. Telkom Indonesia, Tbk. is a company engaged in the field of Business Process Management, covering CRM (Customer Relationship Management / Contact Center), Business Process Management, ITO (IT Outsourcing) and KPO (Knowledge Process Outsourcing). Currently Infomedia is a Leading Company in the Call Center Industry.

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