Indosat Ooredoo
Indosat Ooredoo

MCV6001- Reload Program Campaign Specialist-Jakarta  

Indosat Ooredoo

 
  • Central Jakarta, Indonesia
    Jalan Medan Merdeka Barat No.21, RT. 2 RW. 3, Gambir, RT.2/RW.3, Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Central Jakarta, DKI Jakarta, Indonesia, Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 5 years ago

2019-06-30T17:00:00+00:00
Job closed.

Job Description

  • Strategic Planning, To manage and to implement the project initiatives that aimed to strengthening the whole Indosat revenue through retention activities
  • Reload Management, Plan & execute weekly campaigns to increase reload performance across all customer segments and tenure, Responsible for execution and tracking of weekly CVM data campaigns & Identify root cause for churn and work with relevant stakeholders to address & manage churn proactively using reload offers
  • Campaign Execution, Work with campaign execution team to launch campaign in timely manner

Minimum Qualifications

  • Advanced level in reload management and strategy
  • Experience in increasing reload performance with event based or trigger based marketing, models, machine learning or AI
  • Expert level in understanding reasons for churn through both internal and external sources (and forces)
  • Expert level in using market research to conduct focus group to provide better churn insights
  • Expert level in turning raw data into actionable customer insights
  • Positive and flexible working attitude
  • Advanced level in project management
  • Advanced level in presentation and communication skills
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Jalan Medan Merdeka Barat No.21, RT. 2 RW. 3, Gambir, RT.2/RW.3, Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Central Jakarta, DKI Jakarta, Indonesia
Industry
Telecommunications
Vacancy
1 opening
Website
https://indosatooredoo.com/

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About Indosat Ooredoo

At Indosat Ooredoo we are proud of the diversity and creative potential of our staff, who hail from a myriad of social and education backgrounds. To ensure that all receive the same treatment and a uniform chance at career development and advancement, we have adopted an equal opportunity culture for our employees, throughout our operations. We firmly believe that our employees and human resources are a key asset to Indosat Ooredoo, and that we should continuously invest in their development and skills. We place great emphasis on providing a conducive and supportive learning environment, and continually increase staff training. In addition, we have always strived to become the best place to work for employees by providing a positive work environment and by ensuring the welfare of employees and their family members. Aside from monthly wages, employees also receive benefits such as telephone benefit, medical benefit, annual bonus as incentive, a variety of facilities and rewards. As far as possible, working condition are designed such that employees enjoy being at work. In some work locations, Indosat Ooredoo provides libraries, medical clinics, canteens, and nursing rooms, for the benefit of employees. Balancing work and social activities, Indosat Ooredoo also provides facilities that enable employees to pursue their hobbies or talent in sports and the arts, and also support employees to perform religious obligation including the observation of religious events as we believe that this will help to spiritually motivate employees towards higher performance. Finally, we provide an employee pension scheme through the financial institution pension fund programme to ensure that our employees continue to maintain a good standard of living after retirement. Let's Develop and Grow with the Indosat Ooredoo family!
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