Team Leader - Customer Support Representative
IMPACT - Training / Marketing / Consulting
- Pasig, Philippines1905-B West Tower, Philippine Stock Exchange Center, Ortigas Center, Pasig City, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
- Handle higher tier accounts & build strategic relationships with partner merchants based on trust and respect.
- Communicate with partners to understand their needs and explain partnership value.
- Grow partners’ business and revenue through offering marketing promos and expansion
- Keep accurate and updated records of account related information.
- Performance monitoring of AMs, including, but not limited to: tracking closed wons, conversion speed
- Regular coaching, accompanying AMs for pitches, conducting pitches for shadowing purposes
Minimum Qualifications
- Bachelor’s degree in sales, communications, or related field.
- Exceptional verbal and written communication skills.
- Ability to understand, synthesize, and communicate results/data to clients.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others.
- Understanding consumer behaviors and industry trends.
- At least 2-3 years work experience specializing in Sales/ Product/Project Management / Advertising / Marketing.
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 1905-B West Tower, Philippine Stock Exchange Center, Ortigas Center, Pasig City
- Industry
- Marketing / Advertising / Sales
- Vacancy
- 3 openings
About IMPACT - Training / Marketing / Consulting
facebook.com/ImpactTrainingConsultancy
IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.
IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.