RECOVERY MANAGER
IKEA Indonesia
- South Tangerang, IndonesiaJln. Jalur Sutera Boulevard No. 45, Alam Sutera, Tangerang Selatan, Banten, 15320., South Tangerang, Banten, IndonesiaSouth TangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Co-operate across functions to ensure everyone understands and contributes to the recovery process by focussing on prevention, revenue, sustainability and quality.
- Take a lead in ensuring that prevention is one of the key focus points in the IKEA store.
- Identify and develop needs, potential growth and improvements for efficient ways of working through cooperation within the store and the quality matrix.
- Contribute to the business plan and budget processes within the store.
- Set goals, measurements and constantly strive for improving the ability of the store to perform daily tasks in accordance with set rules and guidelines, and find the best working methods for preventing costs and optimising revenue while keeping the bottom-line profit in mind.
- Implement and continuously ensure optimal usage of common working methods, processes and tools related to the Recovery process.
- Stay aware of daily needs and challenges through interactions with dependent functions, the Business Navigation Operations Manager and the national quality matrix.
- Secure sustainable ways of working throughout the whole recovery process.
- Identify and develop the many talents within the Recovery department to secure succession planning.
Minimum Qualifications
- Experience of working in a fast-paced retail or logistics environment, and interest in retailing and/or home furnishing.
- Preferably experienced and/or have a very good knowledge in quality control.
- Good knowledge of IKEA store functions and how they contribute to the recovery and quality process.
- Possess good insights into business navigation and a deep understanding for how recovery and quality contributes effectively to the bottom line.
- Extensive knowledge of the processes and administrative routines for recovery and quality, and how transfer types affect the key performance indicators (KPIs) related to the Recovery department.
- Pro-active and analytical with a focus on identifying root causes and taking the lead in reaching better ways of working.
- Self-reliant with a proven ability to work as part of a team as well as independently.
- Ability to lead business through people by demonstrating high leadership capabilities.
- Good operational understanding and logical thinking.
- Ability to understand and communicate in English.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Manufacturing and Production
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- South Tangerang, Banten, Indonesia
About IKEA Indonesia
IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) 2014. Our co-workers have been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm, and fun. We are always looking for people who share our positive attitude and values.