IT Manager

IDC Manpower Services

Is a verified Kalibrr employer

1 opening
Preferred Educational Attainment
Graduated from college
19 days ago
Application deadline
in a year
Recruiter responds
21% of the time
Recruiter last seen
7 hours ago
Staffing / Recruiting
Employment Type
Full time
Office Address
Suite 1004, The Infinity Tower,, Taguig, Philippines
Required Skills
Network Administration
Software Testing
Relationship Management
Usability Testing
Persuasion and Negotiation
Change Management
Complex Problem-Solving
Minimum Qualifications:
Graduated from college


  • POS systems administration;
  • Inventory Management/Supply chain systems administration;
  • Audio and video installation and support;
  • Network (LAN/WAN, WiFi) troubleshooting;
  • PC troubleshooting;
  • CCTV system deployment and administration;

Specialized Knowledge

  • Retail store IT support experience, preferably in Food & Beverage or grocery/convenience store sector;
  • Experience providing technology, deployment, post go-live support for store openings and renovations;
  • POS systems: installation, configuration, troubleshooting;
  • WiFi access point: installation, configuration, troubleshooting;
  • Audio/Video technologies: installation, configuration, troubleshooting
  • Cabling: data and voice;

Essential Skills/Abilities

  • Ability to communicate clearly and concisely, both orally and in writing;
  • Strong problem-solving and analytical skills;
  • Ability to negotiate and influence;
  • Ability to work independently and produce results;
  • Ability to work and adapt in a fast-paced environment;
  • Desire and aptitude to learn emerging technologies;
  • Likes to have fun!
Job Description

Want to lead the team that's bringing powerful technology and unparalleled customer support to some of the top businesses in the Philippines? One of the fastest growing start-up companies in the country is looking for a Retail Technology IT Manager to help further establish the organization as a leader in solving key business problems through technology.

The Retail Technology IT Manager will be responsible and accountable for the smooth running of retail computer systems within the limits of requirements, specifications, costs and timelines. Supervise the implementation and maintenance of our retail clients' computing needs.

Key Functions

  • Manage technology environment of retail locations (POS, inventory management/back office solutions, network connectivity, A/V, CCTV).
  • Manage Retail Technology Support Services for retail business clients
  • Leads the Retail Technology Support Services team.
  • Manages the escalation of support issues quickly and efficiently based on impact and urgency.
  • Laisses with all IT service providers to diagnose issues and ensure they are addressed to client's satisfaction.
  • Retail location openings, manage IT process of ordering, installation, testing and configuring POS, display system, backoffice systems, network connectivity, and CCTV systems.

Areas of Responsibility

  • Personnel Management
  • Customer Relationship Management
  • Process Documentation
  • Vendor Relationship Management
  • Management reporting
  • IT Security & Risk Management
  • IT Asset Management
Perks and Benefits
Time Off
  • Work from Home
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Employee Discounts
  • Mobile Phone Discount
  • Transportation Allowances
About IDC Manpower Services
IDC (Integrity, Dependability and Compassion) Manpower Services, Inc. is a strategic Philippine-based partner for local and global enterprises needing human resources. We seek, develop, and deploy wholly-engaged professionals from the Philippines. We are committed to setting the highest standards of ethics, integrity and professional excellence within the recruitment services industry locally regulated by the Private Recruitment and Placement Agency (PRPA) with license no. M-13-01-073. A wide range of clients in various industries partner with IDC to fill their diverse need of employees across different functions with skilled individuals who they can trust and depend on.

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