IT Manager

IDC Manpower Services

Lowongan dipasang setahun yang lalu dan batas waktu lamaran adalah 3 Oct
Rekruter merekrut 2 bulan yang lalu

Deskripsi Pekerjaan

Want to lead the team that's bringing powerful technology and unparalleled customer support to some of the top businesses in the Philippines? One of the fastest growing start-up companies in the country is looking for a Retail Technology IT Manager to help further establish the organization as a leader in solving key business problems through technology.

The Retail Technology IT Manager will be responsible and accountable for the smooth running of retail computer systems within the limits of requirements, specifications, costs and timelines. Supervise the implementation and maintenance of our retail clients' computing needs.

Key Functions

  • Manage technology environment of retail locations (POS, inventory management/back office solutions, network connectivity, A/V, CCTV).
  • Manage Retail Technology Support Services for retail business clients
  • Leads the Retail Technology Support Services team.
  • Manages the escalation of support issues quickly and efficiently based on impact and urgency.
  • Laisses with all IT service providers to diagnose issues and ensure they are addressed to client's satisfaction.
  • Retail location openings, manage IT process of ordering, installation, testing and configuring POS, display system, backoffice systems, network connectivity, and CCTV systems.

Areas of Responsibility

  • Personnel Management
  • Customer Relationship Management
  • Process Documentation
  • Vendor Relationship Management
  • Management reporting
  • IT Security & Risk Management
  • IT Asset Management

Kualifikasi Minimum


  • POS systems administration;
  • Inventory Management/Supply chain systems administration;
  • Audio and video installation and support;
  • Network (LAN/WAN, WiFi) troubleshooting;
  • PC troubleshooting;
  • CCTV system deployment and administration;

Specialized Knowledge

  • Retail store IT support experience, preferably in Food & Beverage or grocery/convenience store sector;
  • Experience providing technology, deployment, post go-live support for store openings and renovations;
  • POS systems: installation, configuration, troubleshooting;
  • WiFi access point: installation, configuration, troubleshooting;
  • Audio/Video technologies: installation, configuration, troubleshooting
  • Cabling: data and voice;

Essential Skills/Abilities

  • Ability to communicate clearly and concisely, both orally and in writing;
  • Strong problem-solving and analytical skills;
  • Ability to negotiate and influence;
  • Ability to work independently and produce results;
  • Ability to work and adapt in a fast-paced environment;
  • Desire and aptitude to learn emerging technologies;
  • Likes to have fun!

Tunjangan dan lain-lain

  • Work from Home Work from Home
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Employee Discounts Employee Discounts
  • Mobile Phone Discount Mobile Phone Discount
  • Transportation Allowances Transportation Allowances

Keahlian yang diperlukan

  • Network Administration
  • Software Testing
  • Relationship Management
  • Usability Testing
  • Persuasion and Negotiation
  • Change Management
  • Complex Problem-Solving

Jobs Summary

Tingkat Posisi
Mid - Senior Level Manager
Kategori pekerjaan
IT and Software
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Perekrut respon ke aplikasi
Alamat Kantor
Suite 1004, The Infinity Tower,, 26th Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
Staffing / Recruiting
1 lowongan dibuka

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Tentang IDC Manpower Services

IDC (Integrity, Dependability and Compassion) Manpower Services, Inc. is a strategic Philippine-based partner for local and global enterprises needing human resources. We seek, develop, and deploy wholly-engaged professionals from the Philippines. We are committed to setting the highest standards of ethics, integrity and professional excellence within the recruitment services industry locally regulated by the Private Recruitment and Placement Agency (PRPA) with license no. M-13-01-073. A wide range of clients in various industries partner with IDC to fill their diverse need of employees across different functions with skilled individuals who they can trust and depend on.
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