Customer Service Representative (CSR)
IC Bestlink Telecom Corporation
- Makati, PhilippinesUG7 Cityland Condominiums 8 No.98 Sen. Gil J. Puyat, Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-12-31T16:00:00+00:00Job Description
- Deploys manpower
- Greets warmly and ascertain the problem or reason for calling of clients/customer
- Provides on-going service and support
- Must be detail oriented
- Services the client through phone and email channels
- Uses telephone to reach out the customer and verify account information
- Advises on company information such as company address, contact number and email
Minimum Qualifications
- Good communication skills
- Must have a familiarity with Microsoft words, excel, powerpoint
- Must know how to handle people
- Must be willing to work in a dayshift schedule
- Must know how to multi task
Perks and Benefits
Paid Vacation Leave
Paid Holidays
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Performance Bonus
Required Skills
- Business Correspondence
- Organizing and Planning
- MS Office
- Email Support
- Customer Service
- Communication Skills
- Deductive Reasoning
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- UG7 Cityland Condominiums 8 No.98 Sen. Gil J. Puyat, Avenue, Makati, Metro Manila, Philippines
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About IC Bestlink Telecom Corporation
IC Bestlink Telecom Corporation is a Filipino owned corporation providing state of the art and innovative Information & Communication Technology (ICT) solutions and services for the enterprise market. Powered by a workforce of 18 years experience in deploying Siemens Communications Solutions for various local and international partners, IC Bestlink is dedicated and is focused in delivering ICT designs, consultancy, commissioning and managed services in the line of Legacy PBX’s, IP Converged Platforms, Voice over IP, Messaging and e-CRM applications in the utmost customer oriented methodologies.