i-Tech Global Business Solutions Inc- A JG Summit Company
i-Tech Global Business Solutions Inc- A JG Summit Company

Customer Service Representative | Non-Voice  

i-Tech Global Business Solutions Inc- A JG Summit Company

  • Manila, Philippines
    Robinsons Otis, UN, Avenue, Paco, Manila, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-15T16:00:00+00:00
Job closed.

Job Description

  • Attends to customer's concerns via telephone, e-mail, chat and social networking sites (Facebook, Twitter, Instagram, etc).
  • Handles requests within the standard service quality set by the company.
  • Resolves customer complaints.
  • Adheres to agreed process, meeting required work standards, targets and objectives.
  • Provides customer satisfaction.

Minimum Qualifications

  • Finished at least 2-years in college or completed a vocational course;
  • Must have an experience in Non Voice account (e-mail/ chat or social networking sites);
  • Good to excellent communication skills;
  • Must be flexible and a team player;
  • Amenable to work in Robinsons Otis, Paco, Manila.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed vocational course
0
Office Address
Robinsons Otis, UN, Avenue, Paco, Manila, Manila, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
https://www.itechglobal.com.ph

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About i-Tech Global Business Solutions Inc- A JG Summit Company

i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.

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