i-Tech Global Business Solutions Inc- A JG Summit Company
i-Tech Global Business Solutions Inc- A JG Summit Company

Team Leader  

i-Tech Global Business Solutions Inc- A JG Summit Company

  • Cebu City, Philippines
    Robinsons Cybergate Mall, Cebu City, UN, Avenue, Paco, Manila, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • ₱23,000.00 - ₱25,000.00 / month
    PHP
    23000
    25000
    23000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-12T16:00:00+00:00
Job closed.

Job Description

  • Handles a team of Customer Service Representatives
  • Monitors performance/ progress of team members
  • Coaches agents to improve their performances
  • Ensures that performance of the team exceeds expectations
  • Handles customer escalation

WE HIGHLY ENCOURAGE WALK-IN APPLICANTS

Please visit our office: i-Tech Global Business Solutions Inc.

3rd Flr Robinsons Cybergate Mall, Don Gil Garcia St., Cebu City

Minimum Qualifications

  • Must have used decision-making, organizational and problem solving skills as a routine part of daily activities
  • Knowledge of general business practices and principles is an advantage
  • Proven leadership skills
  • At least 2 years of working as a TEAM LEADER/ CONTACT CENTER SUPERVISOR is required for this position.
  • Candidate must possess at least a Bachelor’s Degree/College Degree in any field.

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Retirement Benefit PlansRetirement Benefit Plans
  • Life InsuranceLife Insurance

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
0
Office Address
Robinsons Cybergate Mall, Cebu City, UN, Avenue, Paco, Manila, Cebu City, Central Visayas, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
https://www.itechglobal.com.ph

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About i-Tech Global Business Solutions Inc- A JG Summit Company

i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.

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