1 opening
Preferred Educational Attainment
Graduated from college
8 days ago
Application deadline
in 2 months
Recruiter last seen
5 days ago
Business Process Outsourcing
Employment Type
Full time
23,000.00 - 25,000.00 PHP per month
Office Address
Robinsons Cybergate Mall, Cebu City, Cebu City, Philippines
Minimum Qualifications:
Graduated from college
  • Must have used decision-making, organizational and problem solving skills as a routine part of daily activities
  • Knowledge of general business practices and principles is an advantage
  • Proven leadership skills
  • At least 2 years of working as a TEAM LEADER/ CONTACT CENTER SUPERVISOR is required for this position.
  • Candidate must possess at least a Bachelor’s Degree/College Degree in any field.
Job Description
  • Handles a team of Customer Service Representatives
  • Monitors performance/ progress of team members
  • Coaches agents to improve their performances
  • Ensures that performance of the team exceeds expectations
  • Handles customer escalation


Please visit our office: i-Tech Global Business Solutions Inc.

3rd Flr Robinsons Cybergate Mall, Don Gil Garcia St., Cebu City

Perks and Benefits
Time Off
  • Paid Vacation Leave
  • Paid Sick Leave
  • Maternity & Paternity Leave
  • Retirement Benefit Plans
  • Life Insurance
About i-Tech Global Business Solutions Inc- A JG Summit Company
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.

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