Call Center Supervisor | Cebu Site
i-Tech Global Business Solutions, Inc
- Cebu City, Philippines3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- ₱20,000.00 - ₱26,000.00 / monthPHP200002600020000MONTH
- Full timeFULL_TIME
Expired 7 years ago
2016-12-12T16:00:00+00:00Job closed.
Job Description
- Supervision of Customer Service Representatives
- Ensuring that the performance of the department exceeds expectations
- Assuring that statistic reporting and other administrative activities are performed within approved time frames and standards
Minimum Qualifications
- At least 2 years of working as a Call Center Supervisor is required for this position
- Candidate must possess at least a Bachelor’s Degree/College Degree, any field
- Must have used decision-making, organizational and problem solving skills as a routine part of daily activities in previous work experiences
- Knowledge of general business practices and principles is an advantage
- Proven leadership skills
- Amenable to be assigned in Cebu City
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Single Parent Leave
Medical / Health Insurance
Employee Discounts
Required Skills
- Operations Management
- Attention to Detail
- Problem Solving
- Coaching
- Performance Management
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, Philippines
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About i-Tech Global Business Solutions, Inc
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.