Call Center Supervisor | Cebu Site

i-Tech Global Business Solutions, Inc


Vacancy
10 openings
Preferred Educational Attainment
Graduated from college
Posted
2 months ago
Application deadline
in 5 days
Recruiter responds
0% of the time
Recruiter last seen
a month ago
Industry
Business Process Outsourcing
Employment Type
Full time
Salary
20,000.00 - 26,000.00 PHP per month
Office Address
3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, Philippines
Required Skills
Operations Management
Attention to Detail
Problem Solving
Coaching
Performance Management
Minimum Qualifications:
Graduated from college
  • At least 2 years of working as a Call Center Supervisor is required for this position
  • Candidate must possess at least a Bachelor’s Degree/College Degree, any field
  • Must have used decision-making, organizational and problem solving skills as a routine part of daily activities in previous work experiences
  • Knowledge of general business practices and principles is an advantage
  • Proven leadership skills
  • Amenable to be assigned in Cebu City
Job Description
  • Supervision of Customer Service Representatives
  • Ensuring that the performance of the department exceeds expectations
  • Assuring that statistic reporting and other administrative activities are performed within approved time frames and standards
Perks and Benefits
Time Off
  • Paid Vacation Leave
  • Paid Sick Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
Benefits
  • Medical / Health Insurance
Perks
  • Employee Discounts
About i-Tech Global Business Solutions, Inc
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.


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