i-Tech Global Business Solutions, Inc
i-Tech Global Business Solutions, Inc

Call Center Supervisor  

i-Tech Global Business Solutions, Inc

  • Cebu City, Philippines
    3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-12T16:00:00+00:00
Job closed.

Job Description

Responsibilities

  • Recruiting, hiring, and supervision of Customer Service Representatives (CSR’s).
  • Ensuring that the performance of the department exceeds expectations.
  • Assuring that statistic reporting and other administrative activities are performed within approved time frames and standards.

Minimum Qualifications

  • At least 2 years of working as a Call Center Supervisor is required for this position;
  • Must have used decision-making, organizational and problem-solving skills as a routine part of daily activities;
  • Knowledge of general business practices and principles is helpful;
  • Proven leadership skills;

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Office Address
3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, Philippines
Industry
Business Process Outsourcing
Vacancy
5 openings
Website
http://www.itechglobal.com.ph

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About i-Tech Global Business Solutions, Inc

i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.

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