Call Center Supervisor
- 5 openings
- Preferred Educational Attainment
- Graduated from college
- 2 months ago
- Application deadline
- in 12 days
- Recruiter last seen
- a month ago
- Business Process Outsourcing
- Employment Type
- Full time
- Office Address
- 3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, Philippines
- At least 2 years of working as a Call Center Supervisor is required for this position;
- Must have used decision-making, organizational and problem-solving skills as a routine part of daily activities;
- Knowledge of general business practices and principles is helpful;
- Proven leadership skills;
- Recruiting, hiring, and supervision of Customer Service Representatives (CSR’s).
- Ensuring that the performance of the department exceeds expectations.
- Assuring that statistic reporting and other administrative activities are performed within approved time frames and standards.
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.