i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries. We enable clients to unlock their top-line growth by focusing on their core business while allowing us to manage their back-office processes in the areas of Human Resources, Organizational Development and Training, Financial Services and Desktop Support Services. We can improve our clients’ quality of service by leveraging on our efficient manpower base, best practices and continuous improvement philosophy. i-Tech GLOBAL has the proven track record in executing companies’ overall Customer Relationship Management(CRM) strategy. We can assist in all areas of customer interfacing processes utilizing proven best practices. We help companies optimize their costs by reducing overhead transforming fixed costs to variable costs and eliminating capital expenditures. With the latest in technology infrastructure, at the heart of which, is the AVAYA PABX solutions, i-Tech GLOBAL is able to provide its clientswith the full range of contact center options from fully automated offerings to full account management services and even call center vendor We partner with companies to contribute more fundamentally to their business by getting their products to market sooner, by integrating acquisitions faster and by driving growth in emerging markets.