Guest Service Specialist
Victoria Court Hotel
- Caloocan, Philippines, , Caloocan, Metro Manila, PhilippinesCaloocanMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Welcome guest upon check-in via phone and determine their accommodation needs.
- Take food and bevarage orders, as well as address other customer requests.
- Address customer concerns and answer any questions to the best of their knowledge.
- Course customer concerns to the proper departments, based on the nature of the concern: Housekeeping, Guest Attendants, Kitchen, etc.
Minimum Qualifications
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Candidate must be a gradute of four(4) year course, preferrably with a degree in Business, Hospitality, or Tourism Management.
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With at least six(6) months relevant experience in customer service preferred, but not required.
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Articulate, with excellent communication skills in both English and Filipino.
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Computer Literate.
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Fresh graduates are encouraged to apply.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Caloocan, Metro Manila, Philippines
About Victoria Court Hotel
Marilyn Monroe, Madonna, Victoria Court.. What do these three have in common? If you get it, then you get us.
Welcome!
Victoria Court is a chain of hotels in the heart of Metro Manila. From the moment our guests arrive, they are immediately immersed in an extra sensory environment that is tailor-fit to each uniquely themed room. Want to be Batman for a day? We can do that for you. Is being a princess more your thing? Not a problem. No fantasy is too small for our group of intrepid employees who stop at nothing to make sure that our guests are happy from the time they check-in to the time they check-out. Our state-of-the-art themed suites whisk our guests away to wherever their heart desires. Our talented chefs make sure that each taste bud is tickled with every bite of our award winning dishes.
In an industry that is mostly operated in a mom and pop fashion, Victoria Court has broken the industry stereotype and raised the bar for the last 30 years. Setting the standard requires constant reinvention, so we are constantly sharpening the saw and experimenting with ideas to improve ourselves. Our training doesn't just cover technical aptitude but focuses as well on the holistic development of every employee as inspired by our founder. In short, we spend a lot of time and money in equipping our people because we believe that the key to our success is in them. Happy employees equals happy guests.
Joining the team ensures that, like our rooms, no two days will be alike. You will be working with passionate, fun-loving, and extremely creative individuals whose main goal is to make our guests forget the humdrum of everyday life, even if just for a few hours. With fantastic benefits ensuring the growth of our employees, working with us means that you'll be working with a smile, day in and day out.
Need more proof? Our former employees are so good that others in our industry hire them no questions asked.
Join us. Feel the distinction.