Desk Collection Quality Jr. Analyst
Home Credit Indonesia (Recruitment Page for RISK team)
- South Jakarta, Indonesia, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Monitor and analyze quality of phone calls based on particular standard to recommend improvement based on results
- Silent monitoring of phone calls based on a particular standard and prepare\analyst reports to provide suggestions for improvements based on the results of the reports
- Achieve Target on Performance management
- Provide Quality management & People management and excellence admiinistration task in way of working
- To communicate to supervisor and manager through report and meeting
Minimum Qualifications
- Minimum Bachelor degree any major.
- Logical thinking, patience, attention to details
- Ablitiy to work process big amount of data
- Computer / PC skill
- Experience in Quality Collection for Field and Agency will be an advantage.
- Intermediate english as an advantage
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vacancy
- 9 openings
About Home Credit Indonesia (Recruitment Page for RISK team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.