Customer Loyalty Assistant Manager
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 4 years ago
2020-01-09T17:00:00+00:00Job closed.
Job Description
- Establish and Develop Relationship with Loyalty Customer Partners,
- Regularly and Proactively Communicate with Loyalty Customer Partners, Solve the Issues and Improve Mutual Co-operations,
- Designing and developing loyalty strategies including segmentation strategies, customer journey mapping, and customer value propositions and loyalty programs;
- Completing competitor analyses and preparing market research briefs;
- Regularly Assess and Evaluate Redemption Results and Propose Activities / Actions That Will Improve the Redemption Performance,
- Collaborating with technical resources to define the technical architecture that meet business requirements;
- Responsible for Redemption Performance of Loyalty Partners Portfolio
- Open in change and challenges
Minimum Qualifications
- Minimum a Bachelor's Degree in any major
- At least 2 years of working experience in loyalty/ credit card industry
- Proven experience and a successful track record in marketing & partnership
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
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About Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.