Process Improvement Jr. Specialist
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 4 years ago
2019-12-30T17:00:00+00:00Job closed.
Job Description
- Review current process in operations to continuously improve operations performance
- Cooperate with Trainers to design refresher trainings or address gaps in process knowledge or lack of soft skills or system tools knowledge to perform the process with desired quality
- Socialize the process all issued SOP to related stakeholders (internal operations)
- Works with data and reports to asses whether the process is working as expected and identifies issues and cooperates with others to resolve them
- Updates and maintain the operations process list with new and changed process so that all operations process change can be tracked accurately
- Update process documentation in timely manner
- Constantly learn new processes and improve performance on existing processes
- Cooperates with other functions - Risk, IT, Sales, QM, Legal, and others as required to identify any issues in current processes and proposes how to fix them
- Adhere to the Code of Conduct
Minimum Qualifications
- Holding bachelor degree with minimum GPA 3,00
- Have 2 years of working experience, preferably from financial service industry
- Have experience in process improvement, training design, working with data and reports,
- Able to collaborate in team and effectively communicate with internal and extertnal team
- Having attention to detail and willingness to learn (and fast to learn new thing, too!)
- Fluent in English is mandatory
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
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About Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.