AVP Campaign Management
Home Credit Indonesia
- South Jakarta, Indonesia, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 4 years ago
2019-12-17T17:00:00+00:00Job closed.
Job Description
- Manage the campaign cycle
- Timely implement the new campaigns as per agreement with Customer Lifecycle team/Digital CRM
- Drive CRM technology projects implementation (SAS, RTDM, etc)
- Implement ongoing improvements in terms of process or utilization of existing tools
- Adopt new data and develop selection datamart
- Integrate and use new channels for campaign execution
- Coordinate with other departments to make description and documentation of key processes and flows (data flows, communication flows, offer strategy), ensuring every idea, flow, and process is executed and translated thoroughly and accurately
- Manage and lead the campaign management to improve their performance, meet their expected targets
Minimum Qualifications
- A Bachelor's Degree or higher in IT or related field
- Minimum of 7 years of working experience in CRM, Campaign Management, Direct Marketing, Loyalty, or Retention
- Strong understanding of CRM technology, relevant experience in implementing CRM systems from the business side
- Excellent organizational, managerial, and project management skills
- Strong communication and presentation skills
- Self-starter, persistent, and result-oriented
- Highly adaptive to changes, able to work under pressure in a fast-paced environment
- Critical and creative thinking capability
- Ability to collaborate and interact effectively with multiple levels
- Fluent in both English and Bahasa
Jobs Summary
- Job Level
- Director / Executive
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
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About Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.