Digital Product Specialist
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Making sure that daily operation is running smoothly according to the predefined processes.
- Working together with related functions such as Ops, Marketing, IT, etc., to identify and solve operational issues.
- Collecting feedback from customers and stakeholders in regards to product performance; and iterate product based on feedback.
- Analyzing collected customer data to indicate business performance: approval rate, conversion rate, revenue, etc.
- Identifying problems/obstacles in the customer journey when using the product and solving them thru product iterations.
- Reviewing periodical business performance and giving improvement points for growth.
- Working together with Online Marketing to conduct marketing campaigns also to monitor and evaluate campaign performance.
- Being involved in market research to explore new opportunities for future product development.
- Being involved in ideation and design stage of new products.
- Managing communication and proper documentation during technical development/improvement of existing/new products.
Minimum Qualifications
- Minimum Bachelor Degree in Any major.
- Min. 2-3 years working experience in Product Management / Marketing or other relevant roles.
- Coming from Tech/Finance/Electronics/e-Commerce/FinTech industry.
- Strong analytical skill and business acumen.
- Experienced in process design and implementation, incl. cooperation with IT.
- Experienced in business research.
- Strong communication, interpersonal, project management and analytical skill.
Perks and Benefits
- Gym Membership
- Performance Bonus
- Medical / Health Insurance
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
About Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.