Field Collection Assistant Manager- BATAM

Home Credit Indonesia

  • Batam City, Indonesia
    Batam, Batam City, Riau Islands, Indonesia, Batam City, Riau Islands, Indonesia
    Batam City
    Riau Islands
  • Full time
Posted 3 months ago and deadline of application is on 15 Jun
Recruiter was hiring 6 hours ago

Field Collection Assistant Manager- BATAM

Home Credit Indonesia

Job Description

  • Supervise daily operations for all Field CRS team to monitor every activity is running properly.
  • Monitor and review team's performance to ensure field crs team meet their targeted result.
  • Distribute expected target to Team Leader and ensure field CRS Agent received the target.
  • Request new field crs agent according to portofolio growth.
  • Monitor field CRS Team to Ensure all the process in field team is comply with guidelines and SOP.
  • Coordinate with training team to ensure every team member will receive training based on feedback from quality.
  • Control the process to ensure Collection Incentives are fair, and prepared and submitted on time.
  • Resolve timely customer escalations.
  • Cooperated with HR Team to ensure proper montioring and fulfilment of TML.
  • Minimum Qualifications

Minimum Qualifications

  • Candidate must possess at least a Diploma, Bachelor's Degree, Master's Degree / Post Graduate Degree, any field.
  • Required skill(s): collection and recovery, Remedial Account Management.
  • Required language(s): English
  • At least 7 year(s) of working experience in the related field is required for this position.
  • Preferably Manager / Assistant Managers specializing in Banking/Financial Services or equivalent.
  • Full-Time position(s) available.

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Accounting and Finance
Educational requirement
Bachelor's degree graduate
Office Address
Batam, Batam City, Riau Islands, Indonesia
Hi-Tech Financial Services
1 opening

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About Home Credit Indonesia

Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast. Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and our planning to have in the region of 14,000+ colleagues by the end of 2018. We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.