Training and Development Officer
Home Credit Indonesia (Recruitment Page for OPERATION team)
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Development of training programs and training plans for whole operation department covering process, product, soft skills and system tools knowledge
- Creation of tailored and understandable training materials including training assessment
- Cooperation with HR L&D, Legal and Quality Management to develop and plan delivery of compliance and regulatory trainings
- Work collaboratively within various roles within Operation Support to ensure the relevance and quality of content and support new processes, products and other changes implementation
- Ensure all relevant training is delivered in an innovative, enthusiastic and timely manner by training the trainers and staff whether in-class, via e-learning platform, on the floor as well occasionally in the field
- E-learning content management, system maintenance, administration and reporting
- Manage training calendars and administer courses attendance and assessment
- Maintain sufficient resources for effective training delivery
- Ensure the timely and effective implementation of training programs within budgetary requirements
Minimum Qualifications
- Candidate must possess at least a Diploma, Bachelor's Degree, any field.
- Fluent in English communication
- Proven experience in training and development areas for retail banking, consumer finance, insurance company, call center provider or shared services company (min 2 years)
- Knowledge of training packages, IQF (Indonesian Qualifications Framework) & Industry requirements
Perks and Benefits
- Gym Membership
- Performance Bonus
- Medical / Health Insurance
- Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vacancy
- 1 opening
About Home Credit Indonesia (Recruitment Page for OPERATION team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.