Insurance Product Manager
Home Credit Indonesia (Recruitment Page for MARKETING & STRATEGY team)
- South Jakarta, Indonesia8, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 5 years ago
2019-01-31T17:00:00+00:00Job closed.
Job Description
- Works with POS Loan, Online and Credit Card Product team to develop relevant insurance / protection products
- Develops new insurance / protection product concepts, product designs and features and tests them internally as well as with customers
- Cooperates with other departments to define end to end processes for new insurance / protection products
- Co-manages (with Project Manager) project of implementing new insurance / protection products - develops project scope, deliverables and timelines, identifies risks, oversees execution of the projects and escalates issues in timely manner to superior and other relevant management
- Monitors, tracks and summarizes overview of the competitor products and overview of the market for a reference to product development process to keep HCID products being competitive
- Analyzes market conditions and recent developments in the market from offline, online sources and professional network, conducts market research
- Cooperates with Pricing Manager to define the right pricing for new insurance / protection products and review it time to time
- Provide regular reports and updates to management: insurance penetration, mis-selling, premium, SLAs, etc.
- Reviews performance (sales, performance against plan) of existing insurance / protection products and related processes and proposes changes to improve customer experience and process simplicity internally
- Provides briefs to Marketing Communication and Digital team to prepare campaign wording, BTL promotion materials, Online advertisement and in some case ATL campaigns.
- Support other functions training roles to develop training materials for the SA, Operators, Collectors and other relevant roles in the company
- Cooperates with Sales, Risk, Finance, Pricing, Operations and other Marketing colleagues to prepare Product Approval Programs
- Manages product setup in HCID core system and cooperates with IT on User Acceptance testing and ongoing management of the insurance / protection product setup in the system
- Takes active part in resolution of customer complaints related to insurance / protection products, services and features desing and processes
- Liaises with the insurance / protection providers by arranging regular review meetings to seek any potential problems and opportunities
Minimum Qualifications
- Bachelor degree in any major
- 4+ years experience in Insurance / Bancassurance Product Management or Development
- AAJI / AAUI active license holder will be an advantage
- Experience in planning, pricing and forecasting insurance / bancassurance / protection products and sales campaigns
- Experience in analysis of effectiveness/ROI for campaigns
- Ability to analyse and report/communicate results together with root cause analysis and development of enhancements/corrective actions
- Excellent written and verbal communication skills
- Strong experience in role managing multiple multi-team projects
Perks and Benefits
Maternity & Paternity Leave
Retirement Benefit Plans
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Performance Bonus
Gym Membership
Required Skills
- Pricing
- Product Development
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 8, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vacancy
- 1 opening
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About Home Credit Indonesia (Recruitment Page for MARKETING & STRATEGY team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.