Complain Handling Administration
Home Credit Indonesia (Recruitment Page for OPERATION team)
- South Jakarta, Indonesia9, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
Responsibilities:
- Help Critical Customer Care Team administratively
- As a dispatcher for complaint ticket
- Do updating VIP Complaint email
- Do compile attendance and absence data
- Tandem and training scheduling for new joiner
- Performing routine administrative tasks including dealing with incoming Ad Hoc request
- Assisting the specialist when they needed
Minimum Qualifications
Requirements:
- Accustomed to using Microsoft Excel
- Have good correspondence writing (English or Bahasa)
- Excellent in listening skills, understand exactly what customers need
- Must be able to do multitask
- Willing to work in shift, weekend, and public holiday
- Excellent communication skills
- Good in English Language and Fluent in Bahasa Indonesia
- Pleasant personality with positive attitude and self-motivated
- Detail oriented and can work under lots of pressure
Perks and Benefits
- Maternity & Paternity Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Gym Membership
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vacancy
- 1 opening
About Home Credit Indonesia (Recruitment Page for OPERATION team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.