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Home Credit Indonesia (Recruitment Page for OPERATION team)
Home Credit Indonesia (Recruitment Page for OPERATION team)

Complain Handling Administration  

Home Credit Indonesia (Recruitment Page for OPERATION team)

 
  • South Jakarta, Indonesia
    9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 6 years ago

2018-04-12T17:00:00+00:00
Job closed.

Job Description

Responsibilities:

  • Help Critical Customer Care Team administratively
  • As a dispatcher for complaint ticket
  • Do updating VIP Complaint email
  • Do compile attendance and absence data
  • Tandem and training scheduling for new joiner
  • Performing routine administrative tasks including dealing with incoming Ad Hoc request
  • Assisting the specialist when they needed

Minimum Qualifications

Requirements:

  • Accustomed to using Microsoft Excel
  • Have good correspondence writing (English or Bahasa)
  • Excellent in listening skills, understand exactly what customers need
  • Must be able to do multitask
  • Willing to work in shift, weekend, and public holiday
  • Excellent communication skills
  • Good in English Language and Fluent in Bahasa Indonesia
  • Pleasant personality with positive attitude and self-motivated
  • Detail oriented and can work under lots of pressure

Perks and Benefits

  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Gym MembershipGym Membership

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Administration and Coordination
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
Vacancy
1 opening
Website
http://career.homecredit.co.id

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About Home Credit Indonesia (Recruitment Page for OPERATION team)

Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast. Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing. We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.

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