Technical | Customer Support Representative

HINDUJA GLOBAL SOLUTIONS

  • Quezon City, Philippines
  • 20,000.00 - 25,000.00 PHP / month
  • Penuh waktu
Lowongan dipasang 10 bulan yang lalu dan batas waktu lamaran adalah 22 Aug
Rekruter merekrut 6 bulan yang lalu

Deskripsi Pekerjaan

  • Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
  • Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
  • Evaluate and analyze account information and recommend tailored solutions to customers.
  • Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services

Kualifikasi Minimum

  • Completed at least 2years in College of any course
  • Atleast 6 months customer service related work experience or Sales (for Level 1)
  • Atleast 1 year Tech Support related work experience (for Level 2)
  • Proficient in MS Office and internet browsing
  • Basic knowledge of audio equipment and networking products
  • Willing to work in shifting schedule(s) and holidays.
  • Excellent English communication skills.

Tunjangan dan lain-lain

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Performance Bonus Performance Bonus

Kemampuan yang dibutuhkan

  • Technical Writing
  • Customer Service
  • Technical Skills
  • Technical Support

Jobs Summary

Tingkat Posisi
Supervisor / Asisten Manager
Kategori pekerjaan
Customer Service
Persyaratan tingkat pendidikan
Lulus Gelar Associate (D3)
Perekrut respon ke aplikasi
Sesekali 
Alamat Kantor
86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Road Libis, Quezon City, Metro Manila, Philippines
Industri
Business Process Outsourcing
Lowongan
30 lowongan dibuka
Situs

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Tentang HINDUJA GLOBAL SOLUTIONS

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.
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