Technical | Customer Support Representative
- Quezon City, Philippines
- 20,000.00 - 25,000.00 PHP / month
- Full time
- Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
- Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
- Evaluate and analyze account information and recommend tailored solutions to customers.
- Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services
- Completed at least 2years in College of any course
- Atleast 6 months customer service related work experience or Sales (for Level 1)
- Atleast 1 year Tech Support related work experience (for Level 2)
- Proficient in MS Office and internet browsing
- Basic knowledge of audio equipment and networking products
- Willing to work in shifting schedule(s) and holidays.
- Excellent English communication skills.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Performance Bonus
- Technical Writing
- Customer Service
- Technical Skills
- Technical Support
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.