Customer Service Representative | Wave 01
- Quezon City, Philippines
- Full time
- Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
- Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
- Evaluate and analyze account information and recommend tailored solutions to customers.
- Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services.
- Strong analytical and planning skills
- Good communication and presentation skills
- At least 6 months call center experience
- Excellent problem-solving skills;
- Passion to provide excellent customer service
- Sales background is plus but not required
- Can start ASAP
- Amenable to work in C5 Libis Quezon City
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Life Insurance
- Medical / Health Insurance
- Customer Service
- Communication Skills
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