Case Analyst | USRN


15 openings
Preferred Educational Attainment
Graduated from college
2 months ago
Application deadline
in 21 days
Recruiter last seen
6 days ago
Business Process Outsourcing
Employment Type
Full time
Office Address
8F 1880 Bldg. Eastwood Ave. Eastwood City Libis, Quezon City, Philippines
Required Skills
Email Support
Communication Skills
Preferred Courses
Required Licenses
Minimum Qualifications:
Graduated from college
  • Active USRN License (Mainland State only) License must still be active for the next 3 months
  • Must have at least 2 years of Clinical Experience in a Hospital or Clinic Setting
  • Has good customer service orientation
  • Has good communication and interpersonal skills
  • Has good analytical and problem solving skills
  • Knowledgeable in MS Office and internet browsing
  • Amenable to work in a graveyard shift
  • Amenable to work in Eastwood City
Job Description

HGS is currently looking for USRNs to work as a Case Manager. As a case manager, you can choose from either of the two: you’ll be more of like a nurse handling cases & patients in the US or you’ll be doing case reviews/offline analysis.


  • Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
  • Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
  • Evaluate and analyze account information and recommend tailored solutions to customers.
  • Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services
Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Life Insurance
  • Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans
  • Performance Bonus
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.

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