Customer Service Representative | USRN
HINDUJA GLOBAL SOLUTIONS
- Quezon City, Philippines8F 1880 Bldg. Eastwood Ave. Eastwood City Libis, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
- Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
- Evaluate and analyze account information and recommend tailored solutions to customers.
- Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services
Minimum Qualifications
- US Registered Nurse | NCLEX Passer; active USRN License (Mainland State only) License must still be active for the next 3 months
- Must have at least 2 years of Clinical Experience in a Hospital or Clinic Setting
- Has good customer service orientation
- Has good communication and interpersonal skills
- Has good analytical and problem solving skills
- Knowledgeable in MS Office and internet browsing
- Amenable to work in a graveyard shift
- Amenable to work in Eastwood City
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Life Insurance
- Medical, Prescription, Dental, or Vision Plans
- Performance Bonus
Required Skills
- Email Support
- Communication Skills
Licenses and Certifications
- Nurse
Preferred Courses
- Nursing
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 8F 1880 Bldg. Eastwood Ave. Eastwood City Libis, Quezon City, Metro Manila, Philippines
- Industry
- Business Process Outsourcing
- Vacancy
- 15 openings
About HINDUJA GLOBAL SOLUTIONS
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.