HINDUJA GLOBAL SOLUTIONS
HINDUJA GLOBAL SOLUTIONS

Customer Service Representative | USRN  

HINDUJA GLOBAL SOLUTIONS

  • Quezon City, Philippines
    8F 1880 Bldg. Eastwood Ave. Eastwood City Libis, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-09T16:00:00+00:00
Job closed.

Job Description

  • Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
  • Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
  • Evaluate and analyze account information and recommend tailored solutions to customers.
  • Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services

Minimum Qualifications

  • US Registered Nurse | NCLEX Passer; active USRN License (Mainland State only) License must still be active for the next 3 months
  • Must have at least 2 years of Clinical Experience in a Hospital or Clinic Setting
  • Has good customer service orientation
  • Has good communication and interpersonal skills
  • Has good analytical and problem solving skills
  • Knowledgeable in MS Office and internet browsing
  • Amenable to work in a graveyard shift
  • Amenable to work in Eastwood City

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Life InsuranceLife Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Performance BonusPerformance Bonus

Required Skills

  • Email Support
  • Communication Skills

Licenses and Certifications

  • Nurse

Preferred Courses

  • Nursing

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
0
Office Address
8F 1880 Bldg. Eastwood Ave. Eastwood City Libis, Quezon City, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
15 openings

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About HINDUJA GLOBAL SOLUTIONS

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.

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