Customer Service Representative | Alabang
HINDUJA GLOBAL SOLUTIONS
- Muntinlupa, PhilippinesGF HSBC Bldg. Filinvest 1 Northgate Cyberzone, Alabang, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- ₱15,000.00 - ₱18,000.00 / monthPHP150001800015000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
POSITION RESPONSIBILITIES
- Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
- Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
- Evaluate and analyze account information and recommend tailored solutions to customers.
- Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services
Minimum Qualifications
MINIMUM QUALIFICATIONS:
- Must be a graduate of any 4-year course
- Completed at least 2 years in college with at least 6 months customer service experience
- Good communication skills
- Proficient in MS Office and internet browsing
- Amenable to work in shifts and holidays
- Willing to work in Filinvest City Alabang
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Life Insurance
- Medical / Health Insurance
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- GF HSBC Bldg. Filinvest 1 Northgate Cyberzone, Alabang, Muntinlupa, Metro Manila, Philippines
- Industry
- Business Process Outsourcing
- Vacancy
- 10 openings
About HINDUJA GLOBAL SOLUTIONS
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services and, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps retain valuable customers.