Channel Account Officer  

POSITION PURPOSE / JOB SUMMARY

The Channel Manager wins, maintains, and expands relationships with assigned channel partners, while achieving an assigned sales and profit growth goal. He/she is responsible for achieving annual company objectives, maintaining a long-term relationship with channels, and maximizing sales opportunities by providing strategic approach in collaborative winning. He/she represents the entire range of company products and services to assigned partners and ensures revenue growth and profitability.

TECHNICAL DUTIES

• Sales and Account Management
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
• Client Consultation
  • Scoping of different companies in various industries – understanding their operations and business needs.
• Client Information and Awareness
  • Responsible for understanding the clients’ organization and structure.
• Executive Reporting
  • Logging of activities and reports in CRM
• Organizational alignment
  • Collaborates with the technical team for the needed scope of work, assumption dependencies, and constraints or any other technical specifications needed to translate specific requirements into a quantitative value

EDUCATION

• Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Business Studies/Administration/Management, Commerce, Economics, or equivalent

EXPERIENCE

• Excellent interpersonal and communication skills with demonstrated success in building relationships with clients.
• Extensive experience in dealing with clients and has excellent presentation and negotiation skills.
• Has a good knowledge and understanding of organizational structures and roles.
• Experience of working in a customer-facing role will be advantageous, as well as experience of handling finances and working to deadline.
• Channel Account Manager must be able to demonstrate a good understanding of the job and an enthusiasm for working within a sales and marketing department.
• Must have background in handling Enterprise Accounts.
• Minimum 4 years of channel sales experience in a business to-business sales environment.

SKILLS

• ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Good budgeting skills and the ability to handle finances
• Experienced in the use of CRM tools and other productivity tools is a plus