• Handing system roll-out based on pilot implementation.
• Monitoring all facets of the implementation and reporting issues to and coordinating with the Project Manager for administration of proper controls.
• Preparing business specifications on reports and module enhancements
• Conducting cycle testing.
• Conducting integrated system testing and performing results analysis
• Managing system version controls / deployment.
• Installing application to clients / users workstation and performing basic application administration.
• Troubleshooting application issues.
• Interacting with service providers for technical requirements.
• Identifying training needs of users on implemented systems and procedures, office automation tools, and interface with service providers for training requirements.
• Conducting informal user training.
• Preparing documentation for implemented systems which includes Business Systems & Procedures and User Manuals.
• Ensuring proper documentation and approval of user requests for customization/enhancement and corresponding Business Application Specifications.
• Providing continuous first-line support to users of computer applications.
• Coordinating any technical issue with service providers for second-line support.

Why Join Us?

• Be part of Asia’s largest all-natural product retailer for 24 years!
• Enjoy our beautiful and employee-friendly stores/office, with cute office pets in our HQ.
• Experience on-the-job skill development and mentoring program.
• Learn from our in-house and external training.
• Grow and challenge yourself to join our leadership development program.
• Work in a company that values an entrepreneurial mindset on the job.
• Feel secure in our above industry compensation package.
• Join an organization that has a high retention rate, where people love where they work.

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent.
• Has experience in using any business software such as Microsoft applications.
• Experience in IT is a plus.
• Good communication and effective interpersonal skills.
• Analytical, problem-solving, innovative, and creative thinking skills.
• Willing to work in a challenging and dynamic environment.
• Has a passion for work and is a team player.
• Non-smoker.
• Willing to work in Libis, Q.C.