Service Coordinator
HEADPHILES
- Quezon City, PhilippinesUNIT B4 TOPYS PLACE CALLE INDUSTRIA ECONOMIA STREET BAGUMABAYAN LIBIS, QUEZON CITY, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-10-21T16:00:00+00:00Job Description
The primary responsibility of the Service Coordinator is to manage and update client concerns with the unit in-service ensuring all pertinent details are conveyed.
- Manage client concerns/ product issues referring the matter to the right person/department and follow through until resolved.
- Update client on status of unit in-service ensuring all pertinent details are conveyed.
- Prepare service tracking report/ monthly service report and other related reports
Minimum Qualifications
- Graduate of any business course or equivalent
- Experience in Customer Service
- Consistent in reporting
- Must possess good communication skills, as she may have to instruct others on the operation of equipment and how to troubleshoot it
- Proficient in MS Office applications especially MS Excel
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- UNIT B4 TOPYS PLACE CALLE INDUSTRIA ECONOMIA STREET BAGUMABAYAN LIBIS, QUEZON CITY, Quezon City, Metro Manila, Philippines
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About HEADPHILES
We are the Headphiles, a leading consumer electronics distributor that deals in products such as DVD/CD players, A/V receivers and home theater speakers as well as mixers, spinners and other Professional Electronic product lines and personalized up to date home automation and solar Air Conditioning System. We represent some of the most well known consumer and professional electronic companies as their exclusive country distributor. At present, we are now going through continuous expansion and advancement of its finest diligence.