Sales Agent | Multilingual
Head Hunters Asia Pacific (Inc)
- Manila, PhilippinesManila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2017-12-09T16:00:00+00:00Job closed.
Job Description
- Satisfy customer service queries with efficiency, accuracy, and professionalism (bilingually)
- Problem-solving and tactfully handling confrontational or stressful interactions, efficiently de-escalating complaints treating customers with integrity at all times
- Knowledge of lease contract terms and other lease documentation required to effectively answer customer queries and enforce the contract
- Follow up with brokers, sales representatives, vendors, lessees as required to ensure positive relationships are maintained
- To escalate to management any queries beyond scope of individual empowerment
- Correspond with lawyers and government agencies and other third parties as required
- Make detailed notes on each customer file
- Efficiently utilize follow up system to ensure effective time management and continuity in the event of absence
- Ensure all supporting documents are uploaded by the lease number into the scanning drive
- Facilitate assumption and amending documents as required according to company guidelines to ensure the contract remains enforceable
- Work independently within a team to ensure service levels are being met
- Attend lunch and learns and any professional development courses
- Ability to calculate lease payouts and provide payout information as per company policies
- Undertake complete due diligence on customer searches in the front and back end systems, with respect to payouts, discharge letters, lien discharges, exposure, and collections risk
- Analyze a payment history schedule
- Recognizing sales opportunities or potential collections risks and promptly action or forward to appropriate department ensuring interests of company are protected at all times
- Prepare Respect and follow processes and procedures of various originators
- Other responsibilities as assigned by Management
Minimum Qualifications
- 2 to 3 years of experience in foreign language, or native to foreign language also welcome
- Able to work in the Philippines ASAP
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Manila, Metro Manila, Philippines
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About Head Hunters Asia Pacific (Inc)
Head Hunters Asia Pacific, Inc. is not your quintessential head hunters — we offer our extensive network from across the globe, and our stern expertise in the industry. We recognise the value and importance of securing and retaining the finest talent available. We connect the best mix of skills and personality to the right role. This is achieved through effective partnering with all our clients and understanding how best to represent your business on the market. Likewise, potential applicants are more than just a set of names and skills logged in some impersonal database; we get to know each and every one of our candidates, their individual aspirations, motivations, core strengths and personalities.
Rigorously planning and structurally seeking out the most outstanding executive talents by thoroughly researching the market is our principle in Head Hunters Asia Pacific, Inc.. Whether you are the candidate or the client, we make sure that we have a comprehensive grasp of your needs. With locations in Australia, United Kingdom, Hong Kong, Singapore, and the Philippines, we have the capability of accurately delivering highly qualified individuals through our expanded network of contacts, competent specialist consultants, and our dedication to innovative recruitment solutions.
This approach benefits both clients and candidates, whilst achieving our fundamental purpose of connecting talent with opportunity and underpinning our core philosophy of People, Pride, and Passion.