HR Business Partner

Harte Hanks

Is a verified Kalibrr employer

1 opening
Preferred Educational Attainment
Completed vocational course
a month ago
Application deadline
in 24 days
Recruiter responds
27% of the time
Recruiter last seen
2 days ago
Business Process Outsourcing
Employment Type
Full time
Office Address
4th Floor, Market! Market! Mall, Fort Bonifacio, Taguig, Philippines
Minimum Qualifications:
Completed vocational course
  • Strong customer relationship skills, the ability to build strong relationships with people at different levels of the organization.
  • Strong financial and business acumen.
  • Effective oral and written communication skills when dealing with management and employees at various organization levels, including senior management.
  • Ability to deal with ambiguous and fluid situations.
  • Ability to manage own time and workload and juggle conflicting priorities.
  • Professional approach with a can-do attitude.
  • An experience of advising on complicated Employee Relations issues.
  • An up to date understanding of present and future employment legislation.
  • Adept in MS Office Applications (Word, EXCEL, PowerPoint, Outlook and ACCESS).
  • Excellent verbal & written communication, interpersonal & collaborative, facilitation & presentation and influencing & negotiation skills.
  • Create program-wide initiatives for continuous improvement.
  • Excellent skills in problem-solving, conflict resolution, organization/time management and motivation.
  • Ability to craft compelling written/oral proposals and/or response statements Multi-Task, Flexible.
  • A team player.
Job Description

Account Management – Account/Department Consultancy Services

  • Work in partnership with the business/account to provide specialist coaching, support, and influence that enable business/account to effectively deliver their people plans.
  • Play an integral part in success assigned Accounts/Departments by developing effective working relationships, influencing and challenging Account/Department management team, and the development and delivery of their people plan in support of the achievement of the business area and HR strategies.
  • Provide support to the assigned Department/Account key client areas of Performance Management, Employee Engagement, Employee Development, Employee Relations and Discipline.
  • Build and maintain effective stakeholder relationships through proactive business programs and problem resolution.
  • Monitor the trends on the external job market and comparing the external job market trends with the internal trends among employees; discover all the bad trends, which can influence the organizational performance and can have a huge unexpected impact on the motivation of employees.
  • Talent Development.
  • Facilitate internal application and movement.

Talent Engagement and Retention

  • Responsible for setting an employee friendly environment, which builds a good platform for reaching the goals and where t employees feel their personal contribution to the results of the organization and they feel, they are recognized for being successful.
  • Work with managers to develop employee engagement and motivational activities and programs.
  • Champion ESAT in the managed business/account.
  • Handle simple compensation and benefits issues of employees.
  • Conduct exit interviews and analyze attrition.

Talent Relations & Discipline

  • Work in partnership with the business to manage employee by building management responsibility and capability for managing ER/IR issues and improve the effectiveness of consultation.
  • Support business area with disciplinary/grievances and other employee issues where specific business area knowledge is essential.
  • Monitor absenteeism, schedule adherence and compliance to company policies and recommend action to be taken, in case.
  • Coach managers and employees through difficult situations.

Reward and Recognition

  • Co-develop with clients local reward and recognition strategies and interventions in order to meet business needs in conjunction with reward specialists.

Performance management

  • Assist with any issues or questions Embed a performance management culture within the business area as a means of driving business improvement by ensuring clear objectives, feedback and the improvement of customer service through behaviors aligned with our values.
  • Ensure that line leaders are effectively and proactively managing staff performance.
  • Facilitate appropriate response to serious performance issues.
  • Culture Advocate: encourage and drive corporate culture and environment.
  • Change management: assist managers and employees in adapting to working in a fluid environment.

Policy Cascade and Compliance

  • Responsible for the overall compliance of the HR solutions and HR Procedures applied at the account/business with the law and the internal procedures set in the organization.
  • Identify gaps in existing HR policies and contribute to the development of new HR policies and procedures. Consult and deliver new/amended policies and procedures into the business area.

HR Continuous Improvement

  • Work with other HR BPs/HR teams across the site/s to ensure that consistent HR support/services are provided consistently across the site/s.
  • Proactively gain client feedback to aid HR functions to improve service levels and alert HR areas where an issue/project may impact on other areas.
About Harte Hanks
Brand engagement is all well and good, but unless it moves a customer to act, it’s worthless. To do this, to go beyond engagement, we can’t simply be a company of the best, brightest, smartest, most passionate and most creative. We hire people who get things done. Then we empower them. To act and to accomplish. To not just think, but execute our one goal, your one goal: To galvanize each aspect of your marketing effort in order to optimize every customer interaction at its single most critical point in time – the moment to click, subscribe, buy, respond or act.

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