Call Center Agent
GREAT MAXIMILIAN COMMUNICATIONS INC.
- Pasig, PhilippinesDoña Julia Vargas Ave, San Antonio, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- PHP 17,000.00 - PHP 22,000.00 / monthPHP170002200017000MONTH
- Full timeFULL_TIME
- Building rapport with the client through regular communication.
- Has Confidence to do outbound calls.
- Understanding the principles and ability to deliver excellent customer experience.
- To translate technical requirements to the business needs of customers.
- Make sure that all intereactions with clients are conducted with professionalism, courtesy, and good services.
- Open to college graduates, college undergraduates and associate degree graduates
- Good oral and written communication skills.
- Understanding the principles and ability to deliver excellent customer experience
- Excellent communication skills;
- Proficiency in office software, including MS Word, Excel, and PowerPoint.
- Ability to multi-task, prioritize, and manage time effectively
- Ability to work under pressure
- Has the Confidence to do outbound calls.
- With or without working experience.
- Amenable to work on shifting schedule.
- Amenable to work on-site.
Perks and Benefits
- Paid Vacation Leave
- Performance Bonus
- Medical / Health Insurance
- Paid Holidays
- Paid Training
- Plus Monthly commissions upt to Php 70,000.00
- Fixed weekends off
- Weekly Payout
- Persuasion and Negotiation
- Sales and Marketing Knowledge
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Office Address
- Antel Global Corporate Center, Doña Julia Vargas Ave, 1605 Pasig, Philippines
- Business Process Outsourcing
- 15 openings
About GREAT MAXIMILIAN COMMUNICATIONS INC.
Great Maximilian Communications Inc. is startup company servicing clients in different parts of the world, GMCI specializes in BPO services, recruitment and consultancy. We deliver a suite of wide-ranging solutions and world-class customer service. Its focus is on the core of its people and provides services that are like no other—an excellent standard of solutions developed for its clients and partners. Its core offering is BPO Services, an outbound call center. It is a type of call center wherein account manager call potential and existing customers to fulfill the set goals of a client. The usual goals that an account manager must meet are making a sale, promoting a product or service, and gathering leads. To measure the success of its account manager in meeting these goals, a BPO company uses Key Performance Indicators (KPIs) such as sales conversion rate, calls per agent, and first call close. Great Maximilian Communications Inc, believes that the right partnerships enable smart solutions and added values. Therefore, we ensure that we have the industry knowledge, and the competent management to fulfill our clients’ needs and exceed their expectations. We deliver expert solutions to our clients so that they can focus on their main business and benefit from increased efficiencies and improved costs. This continuous success in providing services in different parts of the world inspired the creation of Great Maximilian Communications Inc.