Front Desk Officer
Grand City Hotel
- Cagayan De Oro, PhilippinesCagayan de Oro, Misamis Oriental, PhilippinesCagayan De OroNorthern MindanaoPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
We're looking for a Front Desk Officer to join our growing team. Get a chance to work in several hotel brands in Cagayan de Oro and in Cebu!
Key tasks and responsibilities:
- Meet and greet guests during check in and check out.
- Assist guests' requests and inquiries on tours.
- Acknowledge guests' complaints.
- Assign rooms to each guest and input guest information.
- Communicate with related departments such as housekeeping, security, and management.
- Manage hotel inventory to avoid overbooking or walk-in guests.
Minimum Qualifications
- Excellent customer relations skills.
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
- Ability to:
- Deal with guest complaints.
- Work well under pressure
- Outgoing and with pleasing personality.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Cagayan de Oro, Misamis Oriental, Philippines
About Grand City Hotel
Grand City hotel is a local hotel company in business for the last 20 years, with primary location in Cagayan de Oro City.
Over the years,the company has grown to operate multiple properties in the city: Grand City Hotel, Nature's Pensionne, New Dawn Pensionne, Winmin Inn and recently USDA hotel cebu. Coming in 2017 is our new property New Dawn Plus, rising on Velez Street.
We are looking for talented leaders to join our team.