Driver Loyalty & Retention Coordinator | Collection & Repossession Specialist
Grab
- Makati, Philippines12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-08-14T16:00:00+00:00Job closed.
Job Description
- Handling the drivers operational, including driver performance
- Make sure the drivers pay the installment on time
- Control driver overdue, including doing car repossession
- Handle the problem issue from drivers, especially related on weekly payment
- Make relationship with the drivers, listening to their input and give drivers
- evaluation
- To make sure no fraud from drivers through good relationship and well communication
- with drivers
- Check the unit's existence, including physical survey to the drivers and check through system
- Manage the database for units Gold and accessories
- Help DLR Coordinator to handling the Gold drivers
Minimum Qualifications
- 2+ years related working experience in Finance company
- Have a driving license (SIM A)
- Experience in the collection and repossesion related
- Experience in the managing people
- Creative and willingness to challenge the status quo
- Ability to work in a fast‐paced, dynamic environment and deal effectively with conflicting priorities and change
- Strong customer focus & attention to detail
- Strong quantitative abilities and intuition, exceptional analytical skills
- Excellent Collection skill
- Excellent communication skill
- Microsoft Excel skill
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue, Makati, Metro Manila, Philippines
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About Grab
Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.