Grab
Grab

Booking Agent Supervisor | Acquisition Associate  

Grab

  • Makati, Philippines
    ​12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-15T16:00:00+00:00
Job closed.

Job Description

The Booking Agent Supervisor is primarily responsible for managing and supervising Booking Agents. Other responsibilities are as follows:

  • Manage performance of Booking Agents.
  • Conduct weekly or monthly coaching.
  • Request or issue tools needed by the Booking Agents.
  • Terminate staff violating company guidelines.
  • Conduct training/up training related to Booking Agent’s areas of responsibilities.
  • Manage establishment partners by developing a good working relationship with them.
  • Assist in looking for new establishment partners and engage them by promoting products and services Grab offer.
  • Perform responsibilities assigned to Booking Agents if necessary.
  • Perform other tasks and responsibilities may be assigned from time to time.

Minimum Qualifications

  • Graduate of any Bachelor’s degree.
  • One to two years of experience in a supervisory role.
  • Preferably with experience in a car rental industry.
  • Strong analytical and planning skills.
  • Good communication and presentation skills.
  • Excellent problem-solving, team management, and remote management skills.
  • Customer-centric.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
​12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue, Makati, Metro Manila, Philippines
Industry
Transportation
Vacancy
2 openings
Website
https://www.grab.com/ph/

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About Grab

Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia. Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.

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