Operations Manager | GrabKitchen


  • Makati, Philippines
    ​12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 24 days ago and deadline of application is on 1 Jun
Recruiter was hiring 19 hours ago

Operations Manager | GrabKitchen


Job Description

  • Bridge, connect and maintain relationships with local stakeholders both internal and external, as well as lateral and vertical
  • Propose/ make key decisions or provide solid recommendations based on data & analytical thinking and insights
  • Has a strong strategic sense in order to lead and own projects that drive eater and restaurant satisfaction
  • Has strong operational skills in order to see that processes are well structured and optimised given limited resources
  • Generate strong analytical and data-driven insights for proof of concepts for projects as well as post-implementation assessment
  • Has the ability to “connect-the-dots”, and understands both on-ground realities of the business and the narrative of data from multiple sources.
  • Has strong interpersonal and communication skills to help bridge relationships and tasks across functions and teams, both laterally and vertically
  • Keen interest in helping partners grow their business with the ultimate goal of driving value for GrabKitchen
  • Strongly believes in a good experience for all stakeholders on our platform

Minimum Qualifications

  • Minimum 3-5 years of primary experience in sales and merchant acquisition, and/or launching new markets
  • Minimum 3-5 years of start up, management consulting or operations background is preferred.
  • Fluent in English and Tagalog
  • Entrepreneurial & resourceful – Able to put on different hats
  • A “can-do” attitude
  • Able to communicate plans and proposed ideas well
  • Strong knowledge of the local market, particularly in the food-tech or merchants vertical is a bonus.
  • Flexibility and willingness to travel.
  • Advanced and above in Microsoft Office (Excel, PowerPoint, Word)
  • Has strong leadership skills
  • Deep understanding of metrics that drive operational excellence on our platform.

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
​12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue
1 opening

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About Grab

Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia. Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.
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